Privacy Practices in Denver, Colorado

Details We Collect When You Request Plumbing Help

Last updated: October 2026

When you contact Colorado Plumbing Pros about low water pressure, we may collect your name, phone number, email address, and the service address where you need help. We may also keep details you provide about the pressure problem, your plumbing system, preferred appointment times, and access instructions. If you submit a website form, we collect the information entered there and any message you include.

Our website may gather basic technical details, such as browser type, device information, pages visited, and general usage activity. This information helps us understand how visitors use the site.

We do not ask you to provide information that is not needed to respond to a request or arrange service. Please avoid including sensitive personal or financial details in a general website message.

Payment information, if needed, is handled through payment processing tools rather than collected in a website inquiry.

How Customer Details Support Service

We use the information you provide to respond to questions, assess a low water pressure request, schedule an appointment, and coordinate access to your property. Service details help us prepare for the visit and keep an accurate record of the work requested or completed. We may contact you by phone or email about an inquiry, appointment changes, service follow-up, or a reminder related to your request.

Payment details are used to process charges for work you authorize. We may also review general website activity to maintain the site and understand which pages visitors find useful.

Colorado Plumbing Pros does not sell customer personal information. We share information only as needed to carry out the purposes described here, such as coordinating a requested service or completing a payment through a relevant provider.

We do not use your contact details for unrelated purposes without an appropriate basis or your permission where required.

Outside Services That Help Run Our Website

Colorado Plumbing Pros may use third-party tools for scheduling, payment processing, and website analytics. These tools help us manage appointment requests, handle payments, and understand basic patterns in site use. When a tool processes information for us, it may receive the details needed to perform that task, such as appointment information or transaction data.

Each provider operates under its own privacy practices and policies. We do not control how an outside provider handles information once it is subject to that provider’s policy.

Before using a scheduling or payment feature, review any privacy information presented by the provider. We do not name specific providers here because the tools used may change.

Third-party tools are not permission for us to sell your information; Colorado Plumbing Pros does not sell customer personal information. If you have a question about a tool connected to an appointment or payment, contact us and we will try to identify the relevant service.

Cookies for Site Functions and Usage Measures

Our website may use cookies or similar browser storage to support basic site functions and measure general site activity. These technologies can help pages work as expected and show us which parts of the website visitors use. Analytics information is used in aggregate where possible to understand site performance, not to identify you for advertising.

We do not use cookies for ad tracking. You can manage or block cookies through your browser settings, and many browsers let you remove cookies already stored on your device.

If you disable cookies, some basic website features may not work as intended. Your browser may offer a private browsing mode or settings that limit storage, but those controls are managed by the browser provider.

This policy describes our website’s basic functionality and analytics use; it does not change the privacy practices of third-party tools that may be linked or used for scheduling or payment.

How Long We Keep Service and Website Records

We keep customer information for as long as it is reasonably needed to respond to a request, arrange or complete service, and maintain related business records. Service records may be retained to document work performed and support warranty or compliance needs. The time required can vary depending on the type of record and applicable obligations.

If you submit a form or ask a question, we generally keep that information while the request remains open and for a reasonable period after it is resolved, so we can follow up if needed. We may retain limited records when necessary to meet legal, accounting, or other legitimate recordkeeping requirements.

You can ask us to delete information, and we will review the request. Some records may need to remain in our files where retention is required or reasonably necessary.

When information is no longer needed, we take reasonable steps to delete it or remove identifying details.

Request Access, Changes, or Deletion

You may ask Colorado Plumbing Pros to provide access to personal information we hold about you, correct details that are inaccurate, or delete information that is no longer needed. To make a request, tell us what information or interaction you are referring to and how we can reach you.

We may need to confirm your identity before acting on a request. Some records may be kept where required for warranty, compliance, or other legitimate recordkeeping purposes.

For privacy questions or requests, call (877) 773-0781, email [email protected], or write to Dominion Towers, 600 17th Street, Denver, CO. Please do not send sensitive payment details by ordinary email.

We will use the contact information you provide to respond to your request. If your question concerns information handled by a scheduling, payment, or analytics provider, we can explain what we know about the tool involved.